Question 1

What is included in the corporate wellness program?

Accepted Answer

Our corporate wellness program includes a wide range of services designed to improve the overall well-being of your employees. These services include:

- Initial Assessments: Health and fitness assessments to tailor the program to your employees' needs.

- On-site and Virtual Workshops: Covering topics such as stress management, nutrition, mental health, and more.

- Fitness Sessions: Group classes like yoga, strength training, and cardiovascular workouts.

- Nutritional Guidance: Meal planning, healthy eating workshops, and one-on-one consultations.

- Stress Management Techniques: Including mindfulness, meditation, and relaxation exercises.

- Ongoing Support: Access to wellness coaches, progress tracking, and resources via our wellness platform.

- Final Assessments: To measure progress and provide recommendations for continued well-being.

Question 2

How is the program customized for our company?

Accepted Answer

We understand that every company is unique, so our program is fully customizable to meet your specific needs. We begin with a consultation to understand your company's goals, employee demographics, and any specific challenges you face. Based on this information, we tailor the program’s content, schedule, and activities to align with your objectives and create a meaningful impact.

Question 3

How long does the program last?

Accepted Answer

Our standard program runs for three months, providing a comprehensive approach to wellness. However, we offer flexibility in duration and can adjust the length of the program based on your company's needs and goals. We can also offer shorter, intensive programs or extended plans for sustained wellness initiatives.

Question 4

How do you measure the return on investment (ROI) for the program?

Accepted Answer

ROI is measured through a combination of quantitative and qualitative metrics, including:

- Employee Participation Rates:Monitoring engagement and participation throughout the program.

- Health Metrics: Improvements in biometric data (e.g., blood pressure, cholesterol levels) from initial to final assessments.

- Productivity Metrics: Tracking reductions in absenteeism, presenteeism, and overall productivity increases.

- Employee Feedback: Surveys and feedback forms to gauge employee satisfaction and perceived value of the program.

- Healthcare Costs: Tracking changes in healthcare claims and expenses before and after the program.

These metrics help demonstrate the tangible and intangible benefits of the program to your organization.

Question 5

What is the cost of the program?

Accepted Answer

The cost of the program depends on several factors, including the number of participants, the duration of the program, and the specific services selected. We provide a detailed pricing proposal after our initial consultation, ensuring that the program fits within your budget while delivering maximum value.

Question 6

What is your refund policy?

Accepted Answer

We require an initial payment upon signing the agreement, which is non-refundable. This payment secures your booking and covers preparatory work. The remaining payments are also non-refundable once made, as they correspond to the time, resources, and commitment involved in delivering the program. This policy ensures we can deliver a high-quality experience without disruptions.

Question 7

How can we track the progress of our employees during the program?

Accepted Answer

We provide regular progress reports that include participation rates, fitness and health improvements, and feedback from participants. These reports help you understand the impact of the program and make any necessary adjustments. Additionally, employees have access to our wellness platform, where they can track their own progress and access resources.

Question 8

Can employees participate remotely?

Accepted Answer

Yes, we offer virtual options for all our workshops, fitness sessions, and consultations. This allows employees to participate regardless of their location, making the program accessible to both in-office and remote workers. Our virtual sessions are interactive and designed to engage participants fully.

Question 9

What if an employee has special needs or limitations?

Accepted Answer

We take into consideration the individual needs of your employees. During the initial assessments, we gather information about any special requirements or limitations, such as physical disabilities or health conditions. We then modify activities and provide alternative options to ensure all employees can benefit from the program.

Question 10

What happens after the program ends?

Accepted Answer

At the end of the program, we conduct final assessments and provide a comprehensive report detailing the outcomes and any improvements observed. We also offer recommendations for maintaining wellness and can provide ongoing support if desired. Many clients choose to continue with follow-up programs or periodic wellness check-ins to sustain the benefits.

Question 11

How do we get started?

Accepted Answer

Getting started is easy! Simply contact us to schedule an initial consultation. We’ll discuss your company’s needs, outline the program in more detail, and create a customized proposal. Once you approve the proposal, we’ll work with you to schedule the program and begin preparations.

Question 12

How can I book an appointment?

Accepted Answer

You can book directly through our website, call us at (754) 223-2669, or text (754) 223-1282. We recommend scheduling in advance, especially for weekend or couples appointments.

Question 13

Do I need a card to hold my reservation?

Accepted Answer

Yes, a valid credit or debit card is required to secure all appointments.

Question 14

What are your hours of operation?

Accepted Answer

Spa appointments are available Tuesday through Sunday, 10 AM to 7 PM. Phone lines are open seven days a week for scheduling and inquiries. All appointments require a reservation. No walk ins available.

Question 15

Do prepaid vouchers cover gratuity or fees?

Accepted Answer

No. Gratuity and premium date fees are not included. A 15% gratuity based on the full service value is required and appreciated for your therapist’s time and care.

Question 16

What is the Premium Date Fee?

Accepted Answer

A $25 premium date fee per person applies to all prepaid certificates on Fridays, weekends, and holidays. This helps ensure our most requested times and therapists remain available to serve you at the highest standard.

Question 17

What is your cancellation policy?

Accepted Answer

We kindly request at least 48 hours’ notice for individual appointments and 7 days’ notice for groups of three or more.

Late cancellations, reschedules, or no-shows may result in a fee of up to 50% of the service amount or forfeiture of prepaid vouchers.

Question 18

What if I arrive late?

Accepted Answer

Please arrive 15 minutes early to check in. If you’re running behind, please give us a call or text. Your arrival time will determine the length of your treatment, which will still end as scheduled to respect the next guest’s appointment.

Question 19

What if I have allergies, a medical condition, or I’m pregnant?

Accepted Answer

Please inform us at the time of booking so we can customize your treatment for safety and comfort. Certain services may be modified or substituted to suit your needs.

Question 20

Can I add services or upgrades when I arrive?

Accepted Answer

Yes! Guests love enhancing their experience with aromatherapy, 24K gold masks, detox body wraps, Himalayan salt treatments, or scalp massages. Ask your therapist or the front desk for recommendations when you arrive.

Question 21

Do you host private events or spa parties?

Accepted Answer

Yes — Majesty Day Spa specializes in private spa parties, romantic couples escapes, and corporate wellness events.

Contact us for custom packages and pricing tailored to your group’s needs.

Question 22

What is Majesty Day Spa’s age policy for guests?

Accepted Answer

Majesty Day Spa welcomes guests of all ages to enjoy the royal experience. Guests under the age of 16 must be accompanied by a parent or legal guardian when receiving a massage or facial.

Question 23

What parking options are available at Majesty Day Spa?

Accepted Answer

Majesty Day Spa offers metered street parking or valet service for just $5 for your convenience.

Question 24

What is Majesty Day Spa’s gratuity policy?

Accepted Answer

A 20% gratuity is recommended for all spa services; however, a minimum of 15% will automatically be added to every service. This service charge is distributed to the staff members who serve you during your visit. Additional gratuities are always appreciated and may be added at checkout upon request.

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